Bénin: Arcep releases official emergency hotline directory

To simplify citizen access to rescue, assistance, and public-interest services, the Electronic Communications and Postal Regulatory Authority of Bénin (ARCEP Bénin) has published a complete update of its short numbering plan. This official directory centralises and speeds up the identification of direct lines to key state institutions, healthcare services, and national security forces.

Below is the full, structured list of assigned short numbers to keep handy:

Emergency, Health and Public Security

• 112: SAMU-BENIN (medical emergencies)
• 116 / 117: Republican Police
• 118: Fire Brigade
• 160: Juvenile Unit

Institutions and Ministries

• 105 / 130: Ministry of Digital Affairs and Digitisation
• 113: Ministry of Industry and Trade
• 115 / 155: Presidency of the Republic
• 133: General Directorate of Taxes
• 136: Ministry of Health
• 138: Ministry of Social Affairs and Microfinance (MASMF)
• 166: Ministry of Interior and Public Security

Protection, Environment and Specific Security

• 114: National Institute for Women
• 144: Bénin Environment Agency
• 145: General Directorate of Water, Forests, and Hunting
• 150: Personal Data Protection Authority (APDP)
• 191: African Parks Network
• 198: Operation Mirador

Digital Agencies and Regulation

• 110 / 135: ASIN (Information Systems and Digital Agency)
• 131: ARCEP Bénin
• 137: ANPPDT

Large Infrastructure, Projects and Energy

• 119 / 181: WAPCO
• 141: Integrated Project Management Unit (UIGP) / MCVT
• 170: Autonomous Port of Cotonou
• 190: FNEC

International Organisations

• 132: UN Bénin
• 189: World Food Programme (WFP / PAM)